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Privacy Terms and Policy


1. Introduction

1.1 We are committed to safeguarding the privacy of our service users.
1.2 This notice applies where we are acting as a data controller with respect to the personal data of such persons; in other words, where we determine the purposes and means of the processing of that personal data.
1.3 Our website incorporates privacy controls which affect how we will process your personal data. By using the privacy controls, you can limit the collection
1.4 We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of [our website and services], we will ask you to consent to our use of cookies when you first visit our website.
1.5 In this notice, "we", "us" and "our" refer to PT Meta Lab Nusantara as the owner of Metamorphosis website. [For more information about us, see Section 14.]

2. Credit

2.1 This document was created using a template from Docular (https://seqlegal.com/free-legal-documents/privacy-policy).

3. The personal data that we collect

3.1 In this Section 3 we have set out the general categories of personal data that we process.
3.2 We may process data enabling us to get in touch with you ("contact data"). The contact data may include your name, email address, telephone number, postal address and/or social media account identifiers. The source of the contact data is the registration form.
3.3 We may process your website user account data ("account data"). The account data may include your account identifier, name, email address, and all of the fields in the questionnaire. The primary source of the account data is you, although some elements of the account data may be generated by our website.
3.4 We may process information contained in or relating to any communication that you send to us or that we send to you ("communication data"). The communication data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms.
3.5 We may process data about your use of our website and services ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system.
3.6 We may process your mental health condition data. This data may include the symptom of your mental health condition. The source of this data is your participation in the questionnaire.

4. Purposes of processing and legal bases

At this time, we will not process your personal data for any purposes except your data from the questionnaire.

5. Providing your personal data to others

We will not provide your data with anyone else than with our internal team. Providing data to others will be regulated later.

6. International transfers of your personal data

We will not share your data with anyone else than with our internal team. It will be a part of analytical progress reports but will never be for sale or transferred outside Indonesia.

7. Retaining and deleting personal data

All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. All data concerning mental health condition will be interlinked and correlated to recommendations. These data are stored anonymously and cannot be linked to you as a person. These data are retained indefinitely as they are used to form our model of Artificial Intelligence.

8. Your rights

8.1 In this Section 8, we have listed the rights that you have under data protection law.
8.2 Your principal rights under data protection law are:
      (a) the right to access - you can ask for copies of your personal data;
      (b) the right to rectification - you can ask us to rectify inaccurate personal data and to complete incomplete personal data;
      (c) the right to erasure - you can ask us to erase your personal data;
      (d) the right to restrict processing - you can ask us to restrict the processing of your personal data;
      (e) the right to object to processing - you can object to the processing of your personal data;
      (f) the right to data portability - you can ask that we transfer your personal data to another organisation or to you;
      (g) the right to complain to a supervisory authority - you can complain about our processing of your personal data; and
      (h) the right to withdraw consent - to the extent that the legal basis of our processing of your personal data is consent, you can withdraw that consent.
8.3 These rights are subject to certain limitations and exceptions. You can learn more about the rights of data subjects by visiting [https://edpb.europa.eu/our-work-tools/general-guidance/gdpr-guidelines-recommendations-best-practices_en and https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/].
8.4 You may exercise any of your rights in relation to your personal data [by written notice to us, using the contact details set out below].

9. About cookies

9.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
9.2 Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
9.3 Cookies may not contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies.

10. Cookies that we use

10.1 We use cookies for the following purposes:
      (a) authentication and status - we use cookies to identify you when you visit our website and as you navigate our website, and to help us determine if you are logged into our website.
       (b) personalisation - we use cookies to store information about your preferences and to personalise our website for you.
       (d) security - we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally.
       (e) analysis - we use cookies to help us to analyse the use and performance of our website and services; and
       (g) cookie consent - we use cookies to store your preferences in relation to the use of cookies more generally.

11. Cookies used by our service providers

11.1 Our service providers use cookies and those cookies may be stored on your computer when you visit our website.
11.2 We use Google Analytics. Google Analytics gathers information about the use of our website by means of cookies. The information gathered is used to create reports about the use of our website. You can find out more about Google's use of information by visiting https://www.google.com/policies/privacy/partners/ and you can review Google's privacy policy at https://policies.google.com/privacy.

12. Managing cookies

12.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
       (a) https://support.google.com/chrome/answer/95647 (Chrome);
       (b) https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop (Firefox);
       (c) https://help.opera.com/en/latest/security-and-privacy/ (Opera);
       (d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
       (e) https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac (Safari); and
       (f) https://support.microsoft.com/en-gb/help/4468242/microsoft-edge-browsing-data-and-privacy (Edge).
12.2 Blocking all cookies will have a negative impact upon the usability of many websites.
12.3 If you block cookies, you will not be able to use all the features on our website.

13. Amendments

13.1 We may update this notice from time to time by publishing a new version on our website.
13.2 You should check this page occasionally to ensure you are happy with any changes to this notice.
13.3 We may OR will notify you of changes OR significant changes to this notice by email.

14. Our details

14.1 This website is owned and operated by PT Meta Lab Nusantara.
14.2 We are registered in Indonesia under registration number AHU-0024331.AH.01.01.TAHUN 2021, and our registered office is at Jalan Setia Budi Gang Semangka No.111, Singaraja-Bali.
14.3 You can contact us by email, using info@metamorphosis.id